Headquarters: One Old Country Road, Suite 500
Carle Place, NY 11514
CEO: Jim McCann
Stock Symbol: FLWS
1-800-FLOWERS.COM is the world's leading florist. Customers can buy flowers for almost any occasion and have them delivered to the location of their choice through online orders or via telephone.
The company offers flower arrangements, gift baskets, plants, cakes, balloon bouquets, gourmet chocolates, stuffed animals, and stylish vases and planters. Custom orders can also be filled by stores and the company offers a 100% satisfaction guarantee.
The company operates franchise retail locations in New York, Los Angeles, Chicago, San Francisco, San Diego, San Antonio, Phoenix, and Arlington, VA. It also works with a network of local florists who provide delivery to customers.
The company's BloomNet international floral wire service (www.mybloomnet.net) provides a broad range of quality products and value-added services designed to help professional florists grow their businesses profitably. The 1-800-FLOWERS.COM, Inc. “Gift Shop” also includes gourmet gifts such as popcorn and specialty treats from The Popcorn Factory (1-800-541-2676 or www.thepopcornfactory.com); cookies and baked gifts from Cheryl & Co. (1-800-443-8124 or www.cherylandco.com); premium chocolates and confections from Fannie May confections brands (www.fanniemay.com and www.harrylondon.com); gift baskets from 1-800-BASKETS.COM (www.1800baskets.com) as well as Celebrations (www.celebrations.com), a new premier online destination for fabulous party ideas and planning tips.
The company maintains a Service Center in Carle Place, NY. It also maintains a "virtual" call center providing customer service through a network of home agents.
In fiscal 2014, the company reported revenues of $756.3 million, a 2.8% increase, and net income of $15.4 million. The company said 4.9 million customers placed orders online in fiscal 2014 and 51.9 percent were repeat customers.
Jim McCann opens his first Flora Plenty retail store in 1976. It is the first of 14 retail stores he will open in the NY metropolitan area.
In 1983, Flora merges with Rosalia Florist.
In 1986, Jim McCann acquires the 1-800-FLOWERS phone number and changes the company name to 1-800-FLOWERS.
In 1988, the company launches Bloomnet, its own network of florists.
The company would go online in 1992 and would become the first merchant partner on AOL in 1994. It mergers with Conroy's, a large California florist also in 1994.
The company launches its website in 1995.
In 1996, one of the most popular company products, the Birthday Flower Cake is introduced.
The company went public in 1999 and changes company name to 1-800-FLOWERS.COM.